NEED TO KNOW
Frequently Asked Questions
Quick answers about products, payments, locations, restocks, and getting help with a purchase.
Are your trading card products authentic?
Yes. Our goal is to stock authentic, sealed trading card products sourced through reputable retail, wholesale, and distribution channels.
What types of products do you sell?
Selection may include Pokémon, Magic: The Gathering, One Piece, Disney Lorcana, Yu-Gi-Oh!, sports cards, and other collectible trading card products.
Do you accept cash?
Our vending experience is designed around cashless payment, including major cards and supported contactless payment methods.
What if I pay but a product does not dispense?
Contact us with the machine location, approximate time, product selection, and payment details needed to identify the transaction. We will work with you to resolve the issue.
Can I return an opened booster pack?
Opened trading card products generally cannot be returned. If there is a vending or product-condition issue, contact us and we will review the situation.
How often do you restock?
Restocking will vary by location and sales activity. We plan to monitor machine inventory and service busy locations frequently.
Can I request a certain set?
Yes. Customer requests can help us decide what to stock. Send your suggestion through the contact page.
Where are your machines?
We are starting in Akron. Visit the Locations page for current placements and launch updates.
Are you affiliated with Pokémon or the other brands?
No. PokeVend 330 is an independent retailer and is not affiliated with, endorsed by, or sponsored by the brands whose products may be sold in our machines.